“You” refers to anyone who is using the website and submitting data on our server, our agent or site.
We welcome your comments/suggestions and appreciate whenever you take out time to write to us. You can send any comments and suggestions to email@example.com or directly to our office address via mail.
Your information is only stored for as long as it is necessary to do so or as long as permitted by the law.
You can navigate the entire site without submitting any personal information. During your visit to our site, you remain an anonymous party to us and we can only identify you in the case where you have logged in with your site account using a username and password.
Data that we collect
In order to place an order on solpk.com, you need to submit information that is collected by and stored with us. Your personal information is stored with us for the processing of your order, for any possible claims that you might have later and for serving you in a better way. Information collected during your order placement may include your title, name, email address, telephone number, residential address, gender, fax number, delivery address, payment details, bank account details and credit card details.
This information is required for smooth processing of your order including its payment and delivery. Furthermore, it is used to inform you about the tentative delivery date of your order.
Some information like name, postal address, and phone number might be passed on to a third party for delivery of the product (this includes logistics and courier companies / suppliers). In addition, your information is passed on to our authorized franchisers who can use this information to sell you products directly or indirectly.
We also use your data for improving the service standard of the site, payment collection, enabling parts of the site for your use, detecting fraudulent activity or site abuse, sending you relevant information in the future and for any queries you might have later. All your payments will be processed by solpk.com which is a licensed and registered company with a valid National Tax Number (NTN) and a legal status.
You are advised to refrain from submitting any false information on our site or to our agent. In case there is a change in your personal information, please update it as soon as you can to help us maintain your account.
All your valid order details are stored in your account and you can access them anytime by logging in with our username and password. Your account carries all your previous, existing and any future orders that you have saved in your order cart. You hereby undertake to strictly take access of personal data confidentially and limit any unauthorized access to third parties. We will not be liable for any misuse of password unless we are proven guilty for leakage of private information.
Never (under any circumstances) is your personal information rented, shared or traded with other companies without your explicit consent. However, we are obliged to surrender your information to a third party under legal-complaint request.
Your credit card information is never stored at or accessed by Solpk.com.
Fraud Prevention for Credit
Solpk.pk uses authorized and standard services for payment and our policies adhere to the policies linked to the same.
Use of Personal Information
Any personal detail submitted on Solpk.pk remains anonymous and is solely used for market research and statistical purposes. Your participation in surveys and your opinions are never disclosed to a third party and your email address will be passed on to third parties with your complete consent.
Your information might be used by Solpk.com to notify you of latest promotions, products, newsletters and other relevant information about our site(s). You can anytime “unsubscribe” to notification alerts to stop receiving these promotions and newsletters. The “Unsubscribe” link is included in emails that you receive from Solpk.com.
Third Parties and Links
Information submitted to Solpk.com can be used to pass to other companies that are in our group. Personal information gathered by us can also be passed to our authorized contractors or agents for rendering services on our behalf. Third parties might include but not be limited to logistic or courier services who are hired by us to deliver your order on our behalf and collect payment. Furthermore, your personal information can also be passed on to third parties for fraud protection and security purposes. We are authorized to sell our database and subsequently transfer all information stored if we are to sell our business partially or completely. Submitting your information on third party sites advertised on Solpk.com is discouraged and we will not be liable for any leakage of information from third party sites.
Visiting the site doesn’t require cookie acceptance, however, part of the site including ordering process would not be supported unless cookies are activated. Cookies are your tiny files that help our server recognize your unique user identification and are stored on the go as you visit different pages on the site. Cookies also help in identification of your browser, Internet Protocol address. This helps us offer you a time effective system where you don’t have to re-enter your username and password the next time you visit the website. It also helps us remember your preferences and offer you the most relevant products. You can deny cookie acceptance on your browser, however, you won’t be able to use the site without accepting cookies. We only possess safe cookies to enhance your online shopping experience and the cookies stored don’t contain any personal details.
We have incorporated state-of-the-art security protocols in our website to avert any unauthorized or suspicious access. We try our best to ensure safety of your information and all your personal or private data is stored in highly advanced and secured servers with effective firewall protection. We have hired the services of one of the best and secured electronic payment processing companies (2checkout), that uses a highly effective encryption of Security Socket Layer (SSL) for processing of credit cards. It is highly recommended not to submit any credit or debit card information over unencrypted or flawed electronic communication. We occasionally might ask for some identity proofs for security purposes. You are requested to corporate with us so that we can maintain a strict and effective security system.